Terms and Conditions
Clients should read, understand and accept these Terms and Conditions before they book and pay for a safari.
- Clients bookings
are accepted on the understanding that the clients appreciate
the possible risks inherent in travel, and in particular adventurous
activities such as trekking, climbing, walking safaris, game driving and diving.
- Bookings can only be accepted for persons under eighteen years
of age when accompanied by an adult who will be responsible for
them.
- In the unlikely event of accommodation not being available
on arrival at a hotel/campsite described and/or confirmed to the
clients, Wild Things Safaris undertakes to provide alternative accommodation
in a hotel/campsite of categories at least as high as those contracted,
if available.
- Compensation payments do not apply to changes caused by reasons
of war, riots, civic strike, terrorist activity, industrial dispute,
natural disasters, fire, closure of an airport or port, adverse
weather conditions and similar events beyond our control. In case
of such an event Wild Things Safaris Ltd will have no liability other than
to offer you an alternative comparable holiday, if available,
or offer a refund of monies paid by you, not including the deposit.
- Alteration to a confirmed booking whilst abroad. We regret
that no credit or refund is possible for any unused services provided
in the cost of your holiday. If you decide to alter your travel
arrangements whilst abroad, this is your own responsibility and
Wild Things Safaris UK Ltd are not responsible for any extras or difficulties
that may arise with onward travel as a result of such alterations.
- Adventure holidays. Please note that for clients undertaking
a trekking itinerary we offer first class guides, porters and
provide safety equipment where needed. We are not responsible for guides and rangers provided by TANAPA or similar authorities. If you are obliged to abandon an activity
due to your own physical limitations there is no refund of park
fees and any additional accommodation and/or transport fees are
not the responsibility of Wild Things Safaris Ltd. You may be asked to sign a
Disclaimer Form prior to participation in certain activities.
- Airport, International and domestic flight delays. In the unlikely
event of a delay, arrangements for meals, overnight accommodation
etc, should be met by your airline. If you are joining a group
and flight delays mean that additional transfers etc. are required
to enable you to join the group, these costs must be met by you
the client and should later be reclaimed under your insurance
policy if applicable.
- Our quoted prices are based on current (last site update) exchange rates and on-the-ground prices. The price of a tour may vary at any time before Wild Things Safaris Ltd have accepted a booking from you, and they may be varied after your booking is made. Should the variation be
in excess of 10% of the holiday cost the client will have the
right to a refund of all monies paid.
- Bookings must be accompanied by a 20% deposit. The complete
balance is due no later than eight weeks prior to the starting
date of your tour. If the booking is made within this time then
the full amount should be paid with the booking. If the balance
due is not received by the due date we reserve the right to treat
the booking as canceled. Appropriate cancellation charges may
be levied. Late bookings are accepted at the Director's discretion.
- Cancellation should be made in writing (email is acceptable).
The deposit is non-refundable and a cancellation will also
incur the following charges:-
- More than 56 days before start date - deposit.
- 29 to 56 days before start date - 50%
- 15 to 28 days before start date - 75%
- 14 days or less - total cost of tour.
- All clients must take out their own adequate travel insurance
and copies must be given to the tour guide upon initial meeting.
The insurance must take into account the nature of the holiday
and client must specify to their insurance company if they intend
climbing, trekking, diving etc. The policy should also have repatriation
cover in the event of serious accident.
- Clients are responsible for obtaining passports, visas, health
certificates, international driving permits and any other documents
relating to their holiday themselves and to meet any additional
costs which may be incurred as a result of failure to comply with
such requirements.
- Our holidays are planned many months in advance, it is therefore
possible that some arrangements may have to be changed and we
reserve the right to at any time.
- TRUST. Normally payments are made to our Tanzanian bank account and kept until your safari is completed. On request, all monies paid will be held in a Trust Account at Barclays Bank UK, until your tour is complete. Details of the Trustee
are available on request. A small admin fee will be charged for this service.
